Comprehensive Sleaning Services

PRIVACY POLICY


ABOUT US

The company MPLUS SERVEIS INTEGRALS DE NETEJA, SL (en adelante MPLUS), with registered office at Avenida Mas Vilà 170, Pol. Ind. Girona, in Riudellots de la Selva (17457 - Girona), with email address atencioclient@mplusserveis.net with CIF number B-17.889.072, informs that according to article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, which is the owner of the domain of the page www.mplusserveis.net


LEGAL INFORMATION

In accordance with the provisions of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (hereinafter Organic Law 3/2018), Law 34/2002, of 11 July, Services of the Information Society and Electronic Commerce (hereinafter LSSICE) and European Regulation 2016/679, on the protection of individuals on personal data and the free movement thereof (in forward European Regulation), we communicate that the personal data provided through our website (through the contact form and the form to work with us), will be incorporated into a file under the responsibility, use and sole purpose of MPLUS, with the purpose of being able to provide our services as a company of integral cleaning services.

The User undertakes that, in the event of any change in his / her personal data, he / she carries out the communication of the modification thereof to MPLUS, by sending an email to atencioclient@mplusserveis.net, since at any time the User can modify their data provided in the various forms contained on our website. We understand that your data has not been modified unless a change is notified.

MPLUS undertakes to use the data collected through the various forms found on the website, solely for the purpose of providing our services as a company of comprehensive cleaning services, as well as to carry out the selection of personnel when appropriate.

The interested party declares to have knowledge of the destination and use of the personal data collected in the forms by reading this Legal Notice and privacy policy that are expressed below.


PRIVACY POLICY (LEGAL NOTE)

According to Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce and the European Regulation 2016/679, regarding the protection of natural persons on personal data and the free circulation thereof, MPLUS, informs Users of the following points:


TERMS OF USE

The mere access to the website www.mplusserveis.net does not imply, in itself, the establishment of any type of link or commercial relationship between MPLUS and the User.

The use of the website implies the attribution of the condition of User.

MPLUS through its website offers Users, contact information of the company, information about its services and products, a contact form and a form to request work in our team. For the contracting of our services, the User must contact MPLUS, through the various means of contact with the same that are available on the website of their ownership or in person at their center.

The form that MPLUS will use to contact the User will be through the contact provided by the latter in the forms, and therefore, the User is advised that with the acceptance of understanding and accepting this Legal Notice when it comes to sending the forms contained on the website, expressly authorizes MPLUS to process your personal data and, so that it can use as a means of communication with you (the User) your contact information such as the email and / or phone number provided in the forms, to respond to your request, doubt and / or query made through the forms, since this way you can meet and transmit the information regarding MPLUS that you have requested, therefore, it will be used for the purpose to be able to attend your queries made through the forms, as well as to accept being part of the process of selection of personnel and to be able to lend our above mentioned services.

So that the User of this web page, www.mplusserveis.net, of which MPLUS is the holder, can provide his / her personal information that is required in the forms, this must be of legal age. We inform that your personal data obtained through the various forms of the website, will be incorporated into a file whose use, responsibility and unique destination is MPLUS, in order to meet your inquiries, be part of the recruitment process that is in force and provide our services as a company of comprehensive cleaning services.


TYPES OF DATA THAT ARE REQUESTED AND COLLECTED

MPLUS informs about its policy regarding the treatment and protection of personal data of Users that may be collected by the request for information (through the contact form and request to work in our team, existing on our website).

MPLUS collects a series of personal data to manage and develop the provision and fulfilment of our services mentioned above, to inform you about the variety of services and products that we offer and request, that is, to maintain communications with the User / client related to the development of the provision of our services that you have requested and, in addition, they are also used in the case of filling out the job application form in our team, to be able to take your data into account for the process of selection of personnel to be carried out. Next, we indicate the categories of personal data that we collect in the contact form and in the form to request work with us, such as those that can later be provided during the provision of our services with the above-mentioned purpose and how they are used.

  • Contact information: contact information is requested and collected, such as name, surname, telephone number and e-mail address. There is also the possibility in the contact form that the User attach a photo of the space in which they want our services to be provided, since this facilitates the task of elaborating for example a more specific budget taking into account through the photo the characteristics and needs of the space. The data is requested to be able to contact you to provide you with the information you have requested about our services as well as to start providing them. In addition, they are used to address any problem or query you may have, to carry out communications between both parties in relation to the status and development of the provision of our services that you have hired us as a company of comprehensive cleaning services, as well as with purpose of sending commercial communications.

  • Contact information and document attached to the form: Contact information is requested and collected, such as name, surname, telephone number, address, identity document number, age, nationality, marital status, number of children, driver's license, own vehicle, language, personal experience, available time and email address, as well as requesting that the curriculum vitae of the person requesting a job in our MPLUS team be attached to the form.

The legitimacy that is held for the processing of your personal data is based on managing the use and delivery of your information requests through the contact form found on our website, as well as with the sending of your data and attached CV, for the management of the personnel selection process that you request through the application form 'Work with us', also to answer your requests for information, budget and / or prices of our services and products that you send us through email or other methods, and that is to respond in the same way, as well as to manage the development and subsequent provision of our services that have hired us.

By virtue of Organic Law 3/2018 and European Regulation 2016/679, the personal data provided by the User of the website through the various forms contained therein or by the receipt of emails sent by the same User, in order to meet the request made in it, such as the data already provided or that will be provided later for the provision of services, the User is advised that with the acceptance of this Legal Notice when proceeds to send the forms, expressly authorizes MPLUS, to process your personal data and so that it can be used as a means of communication with you (User) to respond to your requests and / or inquiries, the email (contact data ) that facilitates us to be able to take care of the referred consultations, to manage the selection process of personnel and for the provision of our services, since in this way it will be possible to carry out the provision of services that we have hired therefore those data will be used to cater to consult them made and for the effective delivery of our services.

As well as your personal data may be used to proceed with the sending of commercial communications informing about our activity and news in MPLUS, products and services, but in this case, as long as the User has expressly accepted at the time of sending the forms with your personal data, that you wish to receive commercial and advertising mails from MPLUS and, therefore, give express consent for this fact. These personal data communicated by the User through the forms or for sending commercial emails sent by the same User to the MPLUS, email account, will be subject to automated processing and incorporated into a file of responsibility, use and unique destination. of MPLUS.

MPLUS informs that they have implemented the security measures of technical and organizational nature necessary according to the state of the art for the security of their personal data and to prevent their alteration, loss, treatment and / or unauthorized access, as provided by the Organic Law 3/2018 and the European Regulation 2016/679.


POLICY OF ASSIGNMENT OF YOUR PERSONAL DATA

MPLUS informs that all personal data provided by the User through the forms, by the receipt of emails sent by themselves or by the provision of our services, will not be disclosed to third parties, unless this assignment is under legal obligation or when the provision of a requested service necessarily implies within a contractual relationship the participation of another company to be able to carry out and comply with the provision of the service, which would involve a transfer of data for the sole purpose of supporting the third company to be able to comply with the service that has requested and hired us.

Therefore, your data may be communicated to companies external to MPLUS, in order to be able to provide satisfactorily the services and / or contracted products, which will be:

  • Financial entities, which will manage the procedure for charging our services by themselves.

  • Companies dedicated to technological and computer services, for the management and maintenance of the website through which we inform our services and products to Users.

MPLUS informs that these external companies are subject to the commitment to treat the transferred data confidentially and secretly, in addition, MPLUS undertakes to only transfer only the personal data expressly necessary for the fulfilment of the provision.

MPLUS undertakes to use the personal data collected and provided by Users in the forms contained in its website, those sent by themselves through emails to the electronic address of MPLUS and those that are known during the provision of our services , only for the aforementioned purpose, and to treat them with the due duty of secrecy and confidentiality, in addition to complying with the security measures that the current regulations require for their security.

The User will have to give their express consent so that MPLUS can treat their personal data, in accordance with the described conditions, when they click on the link in the forms on our website, accepting the conditions of use and privacy policy, and only then can you send the forms with your personal data.


PERIOD OF TIME WHERE WE WILL KEEP YOUR DATA

MPLUS will treat and keep your personal data for the time necessary to comply with the contractual relationship or service provision that binds both parties, that is, while the condition lasts as a client, therefore, only during the time strictly necessary will be preserved and until the end for which they were collected, or as the case may be, until the right of opposition, cancellation or oblivion is exercised.

Everything stated in the previous section, and by legal imperative (articles 29.2 letter E and 70 of Law 58/2003, of December 17, General Tax) will be kept securely during the time in which claims may arise and / or responsibilities derived from the management and provision of our services and the processing of your data. Once the referred period has ended, the data will be deleted.


WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

MPLUS also wants to inform Users of its website that at any time they may exercise the following rights in relation to the personal data they have provided:

  • Right of access, which allows you to request and obtain free information about your personal data submitted to treatment, the origin of the aforementioned data, as well as the communications made or provided to make them.

  • Right to rectification, cancellation and opposition, which allows you to rectify or cancel your personal data when you have proof that they are incorrect, inaccurate, inadequate or excessive.

  • Right to limitation, which allows you not to process your data on a specific part of them, when the data is inaccurate while confirming the said inaccuracy, when the treatment is not lawful, when the responsible party no longer needs personal data for the purposes / objectives of the treatment and / or when a legitimate interest is asserted.

  • Right to portability, right to receive your own personal data that have been provided and have a data controller, in a structured, commonly used and machine-readable format, so that they can be transmitted to another controller without being able to do so prevent the person responsible for the treatment to whom they were given.

  • Right to be forgotten, deletion of the personal data of the interested party without any delay as long as these personal data are no longer necessary according to their purpose, the express consent of the interested party is withdrawn, when the right to oppose them is exercised or illicitly treated and also when the case that these data are no longer necessary for the purposes for which they were collected and / or when the data have to be deleted to comply with a legal obligation or have been obtained through the offer of services of the information society.

The aforementioned rights are established in articles 15 to 23 of the European Regulation (EU) 2016/679, and can be enforcedby sending a letter addressed in person or by mail to the registered office of MPLUS, with CIF number B-17.889.072, located at Avenida Mas Vilà, number 170, Pol. Ind. Girona, in Riudellots de la Selva (17457 - Girona), attaching DNI, or, by email to the electronic address of: atencioclient@mplusserveis.net. The possibility of filing complaints with the competent authority of the Spanish Agency for Data Protection is also reported.


COMMUNICATIONS AND COMMERCIAL MAILS

In the event that the User wants to communicate with MPLUS, to carry out any consultation should be directed to the postal address and / or email atencioclient@mplusserveis.net

The communications between MPLUS and the User, will be made in accordance with the contact data provided or provided by the User, through the forms contained on the website. As previously mentioned in this Legal Notice, the User accepts the use of their contact information provided (the email address for sending emails and the telephone number) as a valid procedure for the exchange of information and referral of communications with MPLUS, in relation to the provision of our services as a company of integral cleaning services, among other related services (such as for example could be for the resolution of doubts about our schedules, the different procedures and cleaning techniques that we carry out, offers, components of our products, cost of our services and products, information about services and products, etc.) if you accept that you have understood and agree with this Legal Notice before sending the forms with your data (thing different happens with the case of acceptance or not of commercial mails as previously has already been explicated in this Legal Notice above).

Although this express consent may be revoked by the User at any time, by sending a letter to the registered office of MPLUS, which has previously been referenced, or by email to the following address: atencioclient@mplusserveis.net

According to the LSSICE, MPLUS sends commercial emails if this option has been previously accepted and expressly by the Users when they have sent the forms found on the website of their ownership with their personal data that is, they require him. That is, without the express consent of the Users where they accept to receive commercial mail, these shipments will not be carried out. Therefore, in the forms of the web page, the User has the possibility to give their consent so that their data can be used for the purpose of sending commercial and advertising information about our services, products, offers and news of MPLUS, with independence of the information requested.

Although this express consent may be revoked by the User at any time, by sending a written request to unsubscribe from this service to the registered office of MPLUS,which has been previously referenced, or through the following email: atencioclient@mplusserveis.net

Currently, MPLUS has not incorporated the system of sending emails for commercial purposes and advertising about its products and services as a company of integral cleaning services.


RESPONSIBILITIES

The MPLUS website provides a wide variety of information, services and data, as well as a contact form and form 'Work with us'. The User assumes responsibility for the correct use of the website. This responsibility will be extended to the truthfulness and legality of the information provided by the same in the forms of the MPLUS website.

Although MPLUS acts with the utmost diligence possible, it may be the case that some information or information is not completely updated at the time when the User of the website is consulting. For this reason, MPLUS states that the references to products and prices that are presented on its website have a guiding function and do not require MPLUS until the express confirmation of a command.

MPLUS is not responsible in any way for damages and liabilities that may arise from illegal or improper use of the website, as well as those that may arise from access, capture and / or use by third parties of the contents this.

Users undertake to make correct use of the contents and services that MPLUS can offer on its website and not to use them to engage in illicit activities or contrary to legal regulations. MPLUS reserves the right to exercise all necessary civil and criminal actions if it detects a breach of the above conditions or any misuse of the contents presented on this website.

We also want to inform you that the information contained in this web page (presentation, configuration, contents of the web, etc.) may be updated, modified or may be eliminated without prior notice, although all legal provisions of the information will always be respected. MPLUS will not be responsible for the information that can be obtained through links that derive to websites outside and outside of its ownership.

MPLUS is not responsible for the content of the websites to which Users can access through the links established in its place and declares that in no case proceed to examine or exercise any control over other web sites outside of its ownership Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of web sites other than its ownership that can be accessed through links.

MPLUS declares that it has adopted the necessary measures to avoid any damage to Users that may arise from browsing the website. Consequently, MPLUS, is not responsible, in any case, for any damages that surfing the Internet may suffer Users.


INTELLECTUAL AND INDUSTRIAL PROPERTY

The contents and elements (texts, images, graphic designs, videos, audios, logos, color combinations, structure, arrangement, presentation of content, among other elements) that are part of the web page, belong by themselves or as an assignee to MPLUS and are used on the basis of an advertising purpose, information and for the provision of its services, and is expressly prohibited the total or partial reproduction of this website, and any of its contents without the explicit written permission of MPLUS. By virtue of what is provided in articles 8 and 32.1, second paragraph, of the LSSICE, the reproduction, distribution and public communication are expressly prohibited, including the method of total or partial provision of the contents of this web page, with commercial purposes, in any support and technical medium without the authorization of MPLUS. Therefore, MPLUS, reserves the right to initiate the appropriate legal actions to repair the damages caused by any act that infringes its intellectual and / or industrial property rights.

The Users undertake to respect the rights of Industrial and Intellectual Property owned by MPLUS. They will be able to visualize the elements of the portal and even print them, copy them and store them in the hard disk of their computer or in any other physical support provided it is solely and exclusively for personal and private use. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that is installed on the MPLUS page.

With the aim of improving the website, MPLUS reserves the right to modify, eliminate or add all the contents and services it deems appropriate, as well as the form and position in which they appear located.


CHANGE OF REGULATIONS

MPLUS reserves the right to modify this LEGAL NOTE on the privacy policy, with the object and purpose of being able to adapt it to any legislative amendment or new legislation on the subject.


APPLICABLE LEGISLATION

MPLUS reserves the right to present civil or criminal actions it deems appropriate for the improper use of its website and contents, or for the breach of these conditions.

For all questions on the interpretation, application and compliance with this Legal Notice and general conditions of contracting, as well as the claims that may arise from its use, MPLUS, reserves the right to present civil or criminal actions that it considers opportune for the improper use of its website and contents or for the breach of these conditions.




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