Comprehensive Sleaning Services

Legal Note

Data protection policy

LEGISLATION.
In compliance with the European Regulation (EU) 2016/679 (General Data Protection Regulation or 'RGPD'), regarding the transparency of information, communication and methods of exercising the rights of the interested party and Article 13 regarding information which must be provided when the personal data is obtained from the interested party.

RESPONSIBLE FOR THE TREATMENT.
Identity: M PLUS SERVEIS INTEGRALS DE NETEJA S.L
NIF: B17889072
Address: Avinguda Mas Vilà 170 17457 Riudellots de la Selva (Girona)
E-Mail: atencioclient@mplusserveis.net

PURPOSE OF THE TREATMENT.
The purpose of the treatment is to Manage the relationship with potential customers who contact through the contact form.

LEGITIMIZATION.
 We inform you that the legal basis for the treatment of your data is to be able to attend your contact request. The interested party gives his consent when filling in the form and sending his data.

RETENTION.
The data provided will be kept during the legally established deadlines.

DATA ASSIGNMENTS.
The data will not be transferred to third parties except in cases where there is a legal obligation.

YOUR RIGHTS.
You will have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. You can request the limitation or opposition of the processing of your data, in which case we will only keep them to comply with the legally established obligations.

RIGHT TO NOT BE SUBJECT TO AUTOMATIC INDIVIDUAL DECISIONS, INCLUDING THE PREPARATION OF PROFILES.
Individual automated decisions are not made on the user nor are profiles developed that produce legal effects or significantly affect it in a similar way.

WHERE TO EXERCISE THE RIGHTS.
To exercise your rights you must send an email to atencioclient@mplusserveis.net indicating your request in writing and attaching a photocopy of your ID.

SECURITY.
Taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of varying probability and severity for the rights and freedoms of natural persons, M PLUS SERVEIS INTEGRALS DE NETEJA S.L applies the appropriate technical and organizational measures to guarantee a level of security appropriate to the risk.

TREATMENT BASED ON THE CONSENT OF THE CONCERNED.
  Through this website http://www.mplusserveis.net  no personal data is collected without your consent.

DUTY OF CONFIDENTIALITY.
In accordance with article 5.1 f) of the Regulation (EU) 2016/679 M PLUS SERVEIS INTEGRALS DE NETEJA S.L commits to treat in an absolutely confidential way your personal data and to use them only for the indicated purposes.

INACCURACY OF DATA OBTAINED DIRECTLY FROM THE AFFECTED.
For the purposes provided in Article 5.1 d) of Regulation (EU) 2016/679, personal data that are inaccurate with respect to the purposes for which they are treated will not be imputable to the data controller, if you have not exercised your right of rectification.

RIGHT TO CLAIM.
 In the event that you are not satisfied with the processing of your data, you may address your claims with the Data Protection Authorities.





Cookie policy

What are Cookies?

Cookies are small files of data that are received in the terminal from the visited Web site and are used to register certain interactions of navigation on a Web site storing data that can be updated and recovered. These files are stored on the user's computer and contains anonymous data that are not harmful to your computer. They are used to remember the preferences of the user, as the selected language, data access or personalization of the page.

Cookies can also be used to track anonymous information about how a visitor uses a site. For example, which website was accessed from, or or if you have used an advertising 'banner' to arrive.

Why does this website use cookies?

M PLUS SERVEIS INTEGRALS DE NETEJA S.L uses cookies strictly necessary and essential for you in order to use our Web sites and be allowed to move freely, use safe areas, custom options, etc. In addition, uses cookies that collect data relating to the analysis of use of the website. These are used to help improve the service for the customer, by measuring the use and performance of the page, in order to optimize and customize it.

Our Web sites may also have links from social networks (like Facebook or Twitter). M PLUS SERVEIS INTEGRALS DE NETEJA S.L does not control the cookies used by these external Web. For more information about cookies in social networks or other unrelated websites, we advise you to review their own policies of cookies.


What use are we giving to the different types of cookies?

According to their purpose  
Technical cookies

Techniques cookies are those strictly necessary and indispensable for the proper functioning of a Web portal and the use of the different options and services offered.

For example, which are used to maintain the session, time response, performance or validation options of management, the use of security elements, sharing content with social networks, etc.

Personalization cookies

These cookies allow the user to specify or customize some features of the Web page general options, for example, defining the language, regional configurations, or the browser type.

Analytical cookies

Analytical cookies are used by our Web site to develop profiles of navigation and for knowing the users’ preferences in order to improve the range of products and services.

For example, using an analytic cookie we could control the user’s geographic areas of interest, which is the product with the higher acceptance, etc.

Advertising cookies / advertising

Advertising cookies enable the management of advertising spaces on the basis of specific criteria. For example the frequency of access, the edited content, etc.

Advertising cookies allow, through advertising management, storing details of the behavior through the observation of habits, studying the access and forming a user’s preference profile, offering you advertising related with the interests of your profile.

According to term  
Session cookies

Session cookies are those that last while the user is browsing the website and are deleted at the end.

Persistent cookies

These cookies are stored on the user's terminal, for a longer time, thus facilitating the preferences selected control without having to repeat certain parameters each time that you visit the website.


Own cookies

Name Type Purpose More information
Analytics MPLUS Registry management and service provision N/A

What if I don't have these cookies or do not do anything about it?

To comply with the legislation in force, we have to ask their permission to manage cookies. If you decide not to authorize treatment indicating their non-conformity, we shall only use technical cookies, since they are essential for navigation on our website. In this case, we do not store any cookie. In the case of continuing to browse our website without denying your authorization implies that you accept its use

Please note that if you reject or delete navigation cookies, we may not keep your preferences, some features of the pages will not be operational, we will not be able to offer you personalized services and every time you browse our website we will have to ask you again for your authorization to use cookies.

*If however you decide to modify the configuration of your access to the website, you should know that it is possible to delete cookies or prevent this information from being recorded on your computer at any time by modifying your browser settings :



*These browsers are subject to updates or changes, so we cannot guarantee they adhere completely to the version of your browser. It may also be that you use another browser not covered in these links as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access directly from the options of your browser that is usually found in the options menu, in the 'Privacy' section. (Please consult the help of your browser for more information.)


More information

If you need more information on the directive of cookies, please refer to the official State Gazette published the last 31 March 2012 (for Spain) where will transpose the directives on electronic communications. The directive can also be found in http://www.ico.gov.uk




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